Machines Replacing Humans in Japan’s Hospitality Sector

By Tyler Short

Visitors to a restaurant in a Japan’s Huis Ten Bosch amusement park in Sasebo in Nagasaki Prefecture, Japan, will now face more robots (approximately 30) than human workers (approximately 7). The robots include chefs making pancakes, cocktails and doughnuts. Additionally, there are robots providing several other functions around the restaurant, such as interacting with guests. While the initial plan was for the restaurant to be run entirely by robots, the restaurant found that human workers were necessary in order to provide quality control of the robots.

The Huis Ten Bosch amusement park serves as a prime example of how businesses around the world are turning to robots to perform tasks traditionally done by humans. While questions remain about whether technology will advance enough that robots can fully take over the tasks of humans, advances in robotics have kicked open the door to a rapidly expanding number of uses. When faced with labor shortage challenges or labor cost challenges, businesses across the globe may soon have options. Japan is home to many world leaders in factory automation, including Fanuc and Yaskawa Electric.